Privacy Policy

1. Introduction

Last Updated On 27-Aug-2024
Effective Date 28-Aug-2024

This Privacy Policy describes the policies of Tekwalks, Nairobi, Nairobi 40400, Kenya, email: info@tekwalks.com, phone: 0703647319 on the collection, use, and disclosure of the information that we collect when you use our website ( https://tekwalks.com/ ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use, and disclosure of your information by this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Welcome to Tekwalks. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, tekwalks.com, or use our services.

2. Information We Collect

We collect various types of information in connection with the services we provide, including:

• Personal Information: Your name, email address, phone number, billing address, and payment details.
• Technical Information: Your IP address, browser type, operating system, and other technical data.
• Usage Information: Information on how you interact with our website, including pages visited, time spent, and other analytical data.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Process payments and manage purchases.
• Improve our website, services, and user experience.
• Communicate with you regarding your account, services, and customer support.
• Comply with legal obligations.

4. Sharing Your Information

We do not share your personal information with third parties except in the following cases:

• Service Providers: We may share information with trusted service providers who assist in providing our services, such as payment processors or hosting services.
• Legal Requirements: If required by law, we may disclose your information to comply with legal processes or protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

You have the right to access, update, or delete your personal information. You can also opt out of marketing communications at any time.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [Email Address].

---

Terms of Service

1. Acceptance of Terms

By using the Tekwalks website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our services.

2. Services Provided

Tekwalks offers a range of website development, SEO, and IT solutions. Specific terms for each service are outlined in separate agreements or statements of work.

3. Purchases and Payments

• Payment Terms: Payment must be made in full before any services are rendered. However, we accept an upfront payment, with the remaining balance due within the first week of project completion.
• Installment Options: Clients may choose to pay in full upfront or make payments in two installments of 60% and 40%, respectively.
• Ownership Rights: If the full payment is not made within the first week of project completion, the project’s rights will belong to Tekwalks.
• Free/Add-On Services: Free or add-on services are not included in the payment plans. These services are offered as support or linked to other services on the first purchase and can be reverted at any time.

4. Refunds and Cancellations

• Refunds: Refunds are only provided in cases where services have not been rendered or if there is a breach of contract by Tekwalks.
• Cancellations: Clients may cancel services before the project begins. However, any payment made for services already started will not be refunded.

5. Intellectual Property

All content, design, and code created by Tekwalks remain the intellectual property of Tekwalks until full payment is made. Upon receiving full payment, ownership of the final deliverables is transferred to the client.

6. Limitation of Liability

Tekwalks will not be liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to loss of data, revenue, or business opportunities.

7. Termination of Services

Tekwalks reserves the right to terminate or suspend any services if the client breaches these terms or fails to make the necessary payments.

8. Governing Law

These Terms of Service are governed by and construed by the laws of [Your Jurisdiction]. Any disputes arising from these terms will be resolved in the courts of [Your Jurisdiction].

9. Changes to These Terms

Tekwalks reserves the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such changes constitutes your acceptance of the new terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at [Email Address].